The Impact of VoIP on
Your WAN or LAN

Message from the Mavens

Mavenspire is very happy to welcome Dee Baris and Chris Isham to the Mavenspire team.  They, like the rest of us, are very much looking forward to our first open house event in the Annapolis office! We've already met so many wonderful new people, and we look forward to meeting more! There will be food and drinks of many kinds. You will have the opportunity to speak with partner representatives from several major technology vendors as well as see demonstrations of the various technologies. There will also be prizes! Please RSVP when you have a moment..

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Special Offers and Announcements

Asterisk for SmartCube

Digium announces Asterisk For Smart Cube (AFSC), a custom PBX solution Digium co-developed with IBM® that offers a complete telephony solution for IBM customers who purchase the Smart Cube System x86 platforms.

Novell Brainshare
March 21-25, 2010

Corporate and Academic trainning passes available effective November 15, 2009

http://www.novell.com/brainshare

Annapolis Linux Users Group
Meetings to be Held at Mavenspire Office on the first Monday of each month.
Meeting Time: 7PM-9PM

Corporate Training and Videoconferencing space is available. Our facility has high speed wireless and a place for more formal presentations.

Parking: There is a large lot east of the main section that has over 30 parking spots

Mavenspire Lights Up Annapolis!

Mavenspire had, not one, but two representatives at the recent Ignite Annapolis held at the Loews Annapolis Hotel Powerhouse. Jessica Tanenhaus did an entertaining presentation on creating super secure passwords that are easy to remember. (See our Tip of the Month for the quickie version.) Melissa Cavanaugh presented her ideas about how science can potentially be influenced by art. Videos of the presentations willl be posted on YouTube, and we'll give the links once we have them.

Product Updates

Compellent

SAS Enclosure and Drive

Digium

Asterisk For Smart Cube (AFSC)

Citrix

Xen 2009

Novell

Teaming 2

VMware

Lifecycle Manager 1.0.2

Zultys

Release 5.0.23

What is the Impact of VoIP on Your LAN and WAN?
Written by Marvin Berger

One of the often-cited advantages of Voice over IP is that the office telephone system moves onto the local area network (LAN), and you then have just one network to maintain, not two. Whether this is good news depends on how you feel about your LAN.

On to the news...

Support is... Well, You Know...
Written by Michael Tanenhaus

I had the opportunity to review the support given by four of our vendor partners not long ago. I was struck by the state of things. Generally we saw 15 minutes to get an answer, 2 days to get in touch with someone with knowledge to answer the question. Not a good sign.

I think that the true measure of the quality of a support organization is how they act and react in a crisis situation. My recent experiences have revealed three specific crisis strategies.

TIP OF THE MONTH:
Creating a Super Secure Password That Anyone Can Remember
Written by Jessica Tanenhaus

I've had this idea for an article on super secure passwords that anyone can remember for a while. More recently, I did a presentation for Ignite Annapolis on this same subject. It's actually a really great method, easy and effective. This is useful for anyone who wants to have really secure passwords, without having the pain of trying to remember these insanely complex formulas for them.