ClarIT Experience
The ClarIT Experience PDF E-mail
When you work with Mavenspire, what can you expect? After all, you can probably think of several other companies who do a lot of the same things that we do — what makes us different?

We understand that several factors go in to who you decide to do business with, including cost, convenience, familiarity, and ease of working with that company. In the end, maybe the most important factor is how you feel at the end of the day. Do you feel like you are a partner in the working relationship? Do you feel like the company with which you're working understands your needs and your goals? Do you believe that the people doing the work for you care about the outcome more than they care about getting on with their day? When you are satisfied with the answers to those questions, you know you're working with the right people.

Your Business, Our Expertise, A Clear Strategy

At Mavenspire, we are working hard to provide the ClarIT® experience. We respect that you have specific business goals that you are trying to meet for what you do, and we don't expect you to bend those goals around a technology. In our assessments and recommendations for customers, we keep in mind that what you need to accomplish at the end of the day is not getting the latest cool solution to work for you - it's getting your job done and making your organization successful.

Once the initial implementation of a solution is done, one single factor determines whether or not it is successful within your organization : do people use it? If you are left with something that is not well understood or that you can't manage effectively, then it will at best limp along and, in the worst case, fail outright. If, on the other hand, you understand how to manage the solution and use it well, then the technology will succeed and your business needs will be met. That's why we believe in offering training and support for our solutions to make sure that, at the end of the day, the people who need to use or manage the system can get done what needs to get done. A lot of companies believe that making customers dependent on them indefinitely is good business; we believe that self-sufficient companies will be able to work with us on further innovations to meet their changing needs, and that's the kind of dynamic relationship that we thrive on.

An Intimate Company with Extensive Resources

Two of our important partnerships are the Ingram Micro Services Network (IMSN) and the VentureTech Network (VTN). IMSN allows us to draw on a large body of technology resources across the United States and Canada to gain both comprehensive support coverage and specialized implementation skills. Through IMSN, we have over 10,000 technicians in over 800 metropolitan areas across the country, ready to serve our customers. VTN is a group of roughly 200 of the most dynamic and energetic information technology companies in the United States, and provides us with partners who can assist with specialized services, broader coverage for implementation and support services, and technical authorizations for the purchase of specific technologies. Overall, these two partnerships allow us to have the resources of a large, national organization, while maintaining the intimate knowledge of our customers and high-standards of a small company.

 
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